A consultation where a specifically trained pharmacist assesses your symptoms and, if appropriate, provides or prescribes suitable treatment under their expanded scope of practice authority.

Common signs include:

• Sneezing and a runny or blocked nose
• Itchy or watery eyes
• Symptoms that flare with seasons, pollen, or other triggers

Key benefits:

• Fast relief without waiting for a GP appointment
• Guidance on the most effective option for your symptoms
• Convenient during peak hay fever season

This service may be suitable if you:

• Have any of the signs above
• Your symptoms flare with seasons, pollen, or other known triggers

This isn’t suitable for signs of a severe allergic reaction (such as difficulty breathing or swelling of the face/throat) — that needs emergency care.

Hay fever and allergy treatment is assessed individually, since the right option depends on your specific symptoms and triggers.

Your pharmacist will assess your individual suitability, including your relevant medical history and current symptoms, before proceeding. 

This consultation is for typical hay fever/allergy symptoms only. If you have signs of a severe allergic reaction (difficulty breathing, swelling of the face or throat), seek emergency care immediately or call 000. 

Ask your pharmacist for the relevant Consumer Medicines Information (CMI) if a medicine is provided.

Before Your Consultation

Be prepared to discuss:

• Your symptoms and knowntriggers
• Any treatments you’ve alreadytried
• Any medicines you are currentlytaking

During Your Consultation

Your pharmacist will review your symptoms and triggers beforedetermining whether treatment can be provided.

The consultation may also include a recommended or prescribedtreatment plan tailored to your symptoms.

What if my symptoms are severe or I have trouble breathing?

This is a medical emergency - seek urgent care or call 000 immedidately, this consultation is not for severe allergic reactions.

Can this help with year-round allergies, not just seasonal hay fever?

Yes, this consultation covers both allergic and non-allergic rhinitis.

Can children be assessed under this consultation?

Ask Example Pharmacy 3 about age eligibility.